Chad Sobotka stands just outside the heart of the Ashland Fiber Network. It鈥檚 a small room, tucked-away in a massive former garage space turned administrative office.
Even though it鈥檚 called Ashland Fiber Network, the company delivers internet to customers鈥 homes through cable, the same method as getting cable TV.
鈥淒epending on the area you live in town will determine which router you鈥檙e connected to,鈥 says Sobotka, AFN鈥檚 senior network engineer. 鈥淪o your cable modem at home, the first stop on its journey to the internet is one of these.鈥
Sobotka points to two massive devices, part of a chain of computers that translate the signal coming from the outside world into something a cable modem at home can understand.
The network was created in the late 1990s, after discovering the city鈥檚 only internet provider wouldn鈥檛 upgrade their infrastructure to meet rising demands. Ashland decided to offer its own internet service.
Now all this equipment is starting to become outdated.
鈥淭his is how many points of failure there are in a cable modem network,鈥 Sobotka says gesturing to over a dozen metal boxes laid out on a conference room table.
While AFN was a pioneer for city-owned internet at its inception, the service has since fallen behind other municipal fiber networks.
For the current system to work, a long chain of networking devices need to be strung up throughout the city to translate the signal between fiber-optics and cable. Sobotka says they deal with several failures per month right now.

鈥淚f water leaks inside of it, that could cause a failure,鈥 he says. 鈥淚f the mainline fitting is loose, that could also cause a failure or a squirrel comes around and bites on the mainline, that could cause a crack, fills with water 鈥 boom 鈥 failure.鈥
Other government-owned internet providers have sprung up in Oregon in the years since AFN was created. The Monmouth Independence Network, or MINET, formed in 2004 for similar reasons as AFN.
Coming later meant MINET was able to take advantage of cutting-edge hardware that delivers fiber-optic cables straight to customers鈥 homes.
MINET Interim General Manager PJ Armstrong says they thought about future-proofing the network from the start.
鈥淲e did go with that technology with the idea that it would be less impactful to do upgrades in the future,鈥 he says.
AFN is now following in the footsteps of others and learning how the company can make the system easier to upgrade in the future.
But with major upgrades come major costs. Sobotka estimates it could take up to $10 million to replace all those cable boxes around the city with fiber-optics.
That鈥檚 why city officials are evaluating how the network can be updated to avoid taking on more debt than needed. The city is still paying off the debt it borrowed to build the network 25 years ago.
"We don鈥檛 have five years to make this decision"
Ashland Mayor Julie Akins says the city is concerned about taking on more debt.
鈥淲hen you borrow money, as you know, even if it鈥檚 good money, and even if it鈥檚 at a good interest rate, it still compounds,鈥 says Akins. 鈥淭hat鈥檚 one of the challenges we have. Part of working with a partnership is sort of getting out from under that.鈥
The Ashland city council is considering entering into a public-private partnership, which would mean the city giving away some of its stake in the network to a private company and allowing them to run the day-to-day operations of the service.
AFN already has some public-private partnerships right now, in the way the service is distributed to residents. Customers can sign up through the city directly, but Ashland also contracts with partners including Ashland Home Net, Computer Country or Jeffnet. These partners are able to provide additional services on top of internet, like home phone or cable TV.

According to the advocacy group the , around 30 municipal fiber networks operate through this kind of partnership, like the City of Westminster, Maryland. In Westminster, the city owns the fiber cable, but leases it out to Ting Internet.
But there are benefits to maintaining control of the network, according to Ashland City Council Member Tonya Graham. The city has championed the social equity role that comes with being a community-owned internet provider.
鈥淭hat鈥檚 one of the beauties of AFN, is that we control it for the benefit of the Ashland community,鈥 Graham says. 鈥淭hat means that when something happens like the pandemic, we were able to say, we鈥檙e going to make sure that every student who needs internet access has it, whether they can pay for it or not.鈥
Graham adds the network benefits all Ashland residents, even if only around 40 percent of people subscribe to it.
鈥淗aving that competition right now is keeping our rates lower in Ashland than they might be otherwise. We see that in other places where there really is no competition,鈥 she says. 鈥淭hey鈥檙e not under any obligations in terms of rate structures like other utilities are. And so we鈥檙e already seeing a benefit from having AFN, even in its current state.鈥
AFN鈥檚 only high-speed internet competitor is Spectrum, which charges rates below AFN. Graham says Spectrum is only charging such low rates because it needs to compete with AFN, which charges customers for internet at-cost.
AFN Senior Network Engineer Sobotka has been trying to bring these upgrades to the network for nearly a decade. The sooner the city upgrades, he says, the easier it鈥檒l be moving forward.
鈥淲e don鈥檛 have five years to make this decision,鈥 he says. 鈥淚 would鈥檝e liked to have seen the decision already made, but we鈥檙e working as fast as we can with our limited resources.鈥
Ashland is hiring a consultant specializing in municipal fiber to help decide the best move for the city. Akins hopes to have a concrete idea in the next year.
Without changing, the Ashland Fiber Network risks becoming an antiquated relic, no longer the future-forward vision it was when created.
Editor's note: AFN partner JEFFNET is owned by the JPR Foundation, which raises funds to support 老夫子传媒.