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Oregon financial regulators say look out for holiday season scams

A photo of gift cards in Portland, Ore. on Nov. 21, 2023. The state is warning that scammers like to get paid by gift cards.
Kristian Foden-Vencil
A photo of gift cards in Portland, Ore. on Nov. 21, 2023. The state is warning that scammers like to get paid by gift cards.

Scammers might claim that they鈥檙e from the government, and you owe taxes; that they鈥檙e with a tech support service, and you need to fix your computer; or that you鈥檝e won a prize, but must send money to receive it.

As the holiday season arrives, the state is warning people to be aware of financial scams, particularly those involving gift cards.

The Oregon Division of Financial Regulation said scammers will tell you one of several stories. For example, they might claim that they鈥檙e from the government, and you owe taxes; that they鈥檙e with a tech support service, and you need to fix your computer; or that you鈥檝e won a prize, but must send money to receive it.

One particular red flag is if the person on the other end of the phone asks to be paid using a gift card, a money transfer or cryptocurrency.

Financial division spokesperson Jason Horton said scammers might even use a voice generated by artificial intelligence to sound like a friend in trouble.

鈥淪enior citizens are getting scammed by these more technologically advanced schemes,鈥 Horton said.

The financial division has several useful rules of thumb, including: Don鈥檛 answer unknown numbers. Don鈥檛 give personal information to an unsolicited caller. Resist pressure to act immediately.

And be skeptical, sometimes a deal is simply too good to be true.

Experts say that if you are worried about a scam, hang up and use your usual way to contact the family member, bank or government agency the caller claimed to represent.

鈥淣obody is going to call you and ask for a payment card,鈥 Horton said. 鈥淚f they say they鈥檙e from the government or a utility company, and they鈥檙e saying to go buy a gift card and give them the PIN, it鈥檚 a scam.鈥

The Oregon Division of Financial Regulation can help those who鈥檝e fallen victim to a scam at 1-888-877-4894 or dfr.financialserviceshelp@dcbs.oregon.gov.

Copyright 2023 Oregon Public Broadcasting. To see more, visit .

Kristian Foden-Vencil is a reporter and producer for Oregon Public Broadcasting. He specializes in health care, business, politics, law and public safety.