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Oregon鈥檚 Medicaid renewal process boots eligible children, adults off the plan

Calli Ross tends to her disabled 8-year-old son, Tensy, after watching the Oregon Senate in the Capitol on Friday, June 23, 2023. Having a disability can qualify children for Medicaid.
Ben Botkin
/
Oregon Capitol Chronicle
Calli Ross tends to her disabled 8-year-old son, Tensy, after watching the Oregon Senate in the Capitol on Friday, June 23, 2023. Having a disability can qualify children for Medicaid.

At least several thousand were affected while thousands of others who don鈥檛 qualify for Medicaid will keep their insurance.

Several thousand low-income people have been booted off Medicaid in Oregon even though they still qualify for the free health and dental insurance, while thousands of others have been told they will retain coverage even though they don鈥檛 qualify.

Many of those who鈥檝e lost benefits are children.

The Oregon Health Authority said in a news release Thursday that 鈥渕edical benefits for 2,268 people had incorrectly ended at the end of September.鈥 It added that 鈥1,226 people incorrectly received notices explaining that their benefits would end at the end of October.鈥

It鈥檚 unclear whether even more have wrongly lost coverage, whether those two groups are related or how many children have been affected overall.

The Capital Chronicle asked the agency about this problem more than a month ago, and it has still failed to answer basic questions about the children.

Losing coverage could cause hardships for families inadvertently booted from the program, especially if they need specialized or intensive care. County and federally supported clinics provide care to low-income residents, but they don鈥檛 usually have dialysis or surgery centers, for example. Hospitals emergency rooms will tend to emergencies.

Oregon鈥檚 Medicaid system is designed to keep people from using emergency rooms as a primary care service. It offers generous benefits, including dental and behavioral health care, with regionally based insurers managing patients.

During the pandemic, no one lost coverage even if their income grew beyond the limit. But that ended this spring, and since April all states have been reviewing the eligibility of all members. In Oregon, that means auditing the 1.5 million people on the Oregon Health Plan. People first lost coverage in June.

, the Centers for Medicare and Medicaid Services alerted Oregon and other states that a glitch during the automatic renewal process had caused people to be wrongly bumped. It said the glitch appeared to mostly affect children in households with at least one adult enrolled in Medicaid and households required to submit documents to prove eligibility. It ordered the states to pause renewals for families that might be affected and reinstate those who had wrongly lost benefits..

, CMS said 500,000 children had wrongly lost the health coverage, which is mostly covered by the federal government, due to the glitch. A total of 23 states reported some of their residents were affected. Oregon was among five that said they were 鈥渟till assessing鈥 the situation along with Delaware, Georgia, Minnesota and Nebraska.

That same day, the Capital Chronicle asked the health authority how many children in Oregon had lost coverage, their ages, locations and situations. A spokeswoman, Erica Heartquist, said the health authority was checking and planned to meet with CMS. On Sept. 25 鈥 a month ago 鈥 said she would know more by the end of the week.

On Thursday, she sent a response that failed to answer several questions about the children, and less than three hours later issued the news release with an update on the Medicaid renewal process. It said 668,000 people in Oregon had retained coverage out of nearly 808,000 reviewed.

鈥淪o far, Oregon has the fourth-lowest closure and reduction rates in the nation,鈥 it said.

It later mentioned that 11,700 people who did not respond to renewal requests were informed that they had been renewed 鈥 wrongly. Even though they don鈥檛 qualify, the state has extended their coverage through the end of the year.

And it added that 2,268 had wrongly lost benefits at the end of September. Heartquist told the Capital Chronicle they included 619 children. It鈥檚 unclear how many who were informed they鈥檇 be booted at the end of October are minors.

Heartquist said 鈥渁ll potentially affected peoples鈥 benefits will be restored or will be prevented from closing.鈥

Notices will be sent out.

鈥淲e will send affected people a new notice in November that their benefits have been restored or are continuing,鈥 the news release said.

But members of families whose coverage is being resumed after being terminated could later face losing coverage. Heartquist said that the eligibility of each member of the family will be reviewed.

Medicaid members will also need to keep their eyes on Medicaid notices next year, when renewals resume again.

The  is a professional, nonprofit news organization. We are an affiliate of , a national 501(c)(3) nonprofit supported by grants and a coalition of donors and readers. The Capital Chronicle retains full editorial independence, meaning decisions about news and coverage are made by Oregonians for Oregonians.

Lynne Terry has more than 30 years of journalism experience. She reported on health and food safety in her 18 years at The Oregonian, was a senior producer at Oregon Public Broadcasting and Paris correspondent for National Public Radio for nine years.