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Oregon businesses feel the pain of supply chain delays

Noah Cable of Wellspent Market tracks the container ship online that is carrying the store鈥檚 long-delayed olive oil delivery. Supply chain disruptions are still causing headaches for Oregon businesses, as manufacturers and the shipping industry are severely impacted by the pandemic.
Kristyna Wentz-Graff
/
OPB
Noah Cable of Wellspent Market tracks the container ship online that is carrying the store鈥檚 long-delayed olive oil delivery. Supply chain disruptions are still causing headaches for Oregon businesses, as manufacturers and the shipping industry are severely impacted by the pandemic.

A whiskey company and a specialty food market are examples of Oregon companies walloped by the global supply chain disruption. "Every step of everything that is supply chain related has been a battle," said the whiskey company's CEO.

Noah Cable鈥檚 olive oil is MIA.

Well, not exactly missing in action. He knows roughly where it is. It鈥檚 in a 20-foot shipping container that left Italy in August. In a normal year, it would have reached his shelves in July.

Cable is one of the owners of , a specialty food business in Portland. Olive oil is the backbone of their business. (His partner Jim Dixon鈥檚 Twitter handle is .) But their big, annual shipment of Italian oil is months delayed.

So, Cable waits. He logs onto the website to track the boat carrying the olive oil. He does that a lot. Sometimes he checks on his phone.

鈥淚t鈥檚 like watching your shoes come that you ordered online,鈥 he said. 鈥淚鈥檓 literally going onto the website every day and being like, OK where are you now?鈥

Wellspent Market is one of many businesses in Oregon snarled in the global supply chain disruptions wrought by the pandemic 鈥 from toilet paper last spring to microchips today. These disruptions have hurt businesses small and large. Sportswear giant Nike, headquartered near Beaverton, recently cut its revenue forecast after a COVID-19 surge shuttered footwear factories in Vietnam.

Wellspent Market鈥檚 Hannah Cable tips a drum of olive oil to fill a bottle at the Portland shop, Oct. 8, 2021. The store鈥檚 once yearly olive oil delivery from Italy has been stuck in transit for months.
Kristyna Wentz-Graff /
Wellspent Market鈥檚 Hannah Cable tips a drum of olive oil to fill a bottle at the Portland shop, Oct. 8, 2021. The store鈥檚 once yearly olive oil delivery from Italy has been stuck in transit for months.


But when it comes to small businesses 鈥 well, they want to grow. And supply chain troubles have gone on so long they鈥檝e constrained the growth of smaller outfits such as Wellspent Market.

How olive oil delays changed a company鈥檚 growth curve

The olive oil is a case in point. It was delayed getting from farms to shipping container. Then delayed again getting on a boat to leave Italy. Cable watched, on the vesselfinder.com map, as the container ship carrying it crossed the Panama Canal and made its way past Manzanillo, Mexico. He followed as that boat made it through the Port of Long Beach. Some Southern California ports have been parking lots, with vistas of container ships idled in wait.

At some point, though, the olive oil was loaded onto a different ship heading to Seattle. It鈥檚 expected to reach port by next week, though it will likely be November before the oil gets trucked down to Portland.

Meanwhile, there鈥檚 a lot of cash tied up in that shipping container.

鈥淚t鈥檚 almost $100,000 worth of olive oil,鈥 Cable said. 鈥淲hich I can鈥檛 stress enough is a massive amount of outlay of cash to just be sitting for months on end.鈥

A customer shops at Wellspent Market in Portland. The delay in the store's olive oil delivery from Italy has delayed the launch of a distribution program that would put Wellspent鈥檚 olive oil in more local shops.
Kristyna Wentz-Graff /
A customer shops at Wellspent Market in Portland. The delay in the store's olive oil delivery from Italy has delayed the launch of a distribution program that would put Wellspent鈥檚 olive oil in more local shops.


The delay has hobbled one of Cable鈥檚 growth plans 鈥 at least for now. He had planned to launch a distribution program that would put Wellspent鈥檚 olive oil in more local shops. He wanted the program flourishing by the holidays.

But with the oil arriving halfway through November鈥

鈥淭hat entire program is on hold.鈥

The big picture: Everybody feels the pain

In some respects, Oregon鈥檚 economy may have had less direct exposure to supply chain issues than other states because of industries that rely on locally sourced products.

鈥淪o, the wine industry or the dairy industry or the lumber industry. Those industries, by definition, are more resilient, because they鈥檙e less connected to the global supply chain, at least at the supply side,鈥 said Carlos Mena, a professor of supply chain management at Portland State University.

Still, Mena said, every company ends up feeling the effects in some way 鈥 either directly through shortages or indirectly through inflation as prices go up.

In the end, , said Josh Lehner, an economist with the state of Oregon.

Containers are stacked at the Port of Los Angeles in Los Angeles, Friday, Oct. 1, 2021.
Jae C. Hong /
Containers are stacked at the Port of Los Angeles in Los Angeles, Friday, Oct. 1, 2021.


鈥淲e have global supply chains in every single industry,鈥 he said. 鈥淎nd so, when you have problems at the ports in Southern California or the railyards in the Midwest or we鈥檙e running out of raw materials over in Southeast Asia and the like, those reverberate throughout the economy.鈥

Even companies with home-grown products are not immune. Take , the largest whiskey producer in Oregon. It鈥檚 been called 鈥淥regon鈥檚 single malt powerhouse.鈥

During the pandemic, that powerhouse has been pinched by bottle shortages.

Paying a price for the bottle bottleneck

Westward makes its whiskey from Northwest grain. But its angled bottles are custom made for the brand in Mexico.

Westward Whiskey employee Alyssa McMillen checks a label while packaging a 750ml bottle at the Southeast Portland distillery in Oct. 8, 2021. The company has experienced delays in bottle deliveries from Mexico.
Kristyna Wentz-Graff /
Westward Whiskey employee Alyssa McMillen checks a label while packaging a 750ml bottle at the Southeast Portland distillery in Oct. 8, 2021. The company has experienced delays in bottle deliveries from Mexico.


Thomas Mooney, Westward鈥檚 co-founder and CEO, said supply chain disruptions, including bottle shortages, have been a nightmare.

鈥淓very step of everything that is supply chain related has been a battle,鈥 he said. 鈥淎nd that is certainly not getting better.鈥

The bottle factory in Mexico City has endured its own supply chain problems. Mooney said one of its production leaders died from COVID-19 鈥 a trauma that compounded the difficulty of operating a factory in the pandemic.

While it used to take several months to order and receive bottles, Mooney said it can now take three times that long.

鈥淚t feels like there hasn鈥檛 been a week in the last 18 months when we weren鈥檛 short of one of our bottle sizes,鈥 he said. 鈥淩unning out of a bottle size is not just an annoyance. It makes it impossible to do business in a market.鈥

For Westward, that has meant lost sales.

Earlier this year, Westward went out of stock in Europe when it ran out of the right size of bottles to put its whiskey in. Once bottles were finally received, long shipping times delayed the product reaching market.
Kristyna Wentz-Graff /
Earlier this year, Westward went out of stock in Europe when it ran out of the right size of bottles to put its whiskey in. Once bottles were finally received, long shipping times delayed the product reaching market.


Earlier this year, Westward went out of stock in Europe for three months. Bare shelves. The distillery had run out of the right size bottles to put its whiskey in. Mooney had to fly to Mexico to exert pressure in what he called an 鈥渆pic trip to the factory to liberate the bottles.鈥

Once the whiskey was finally bottled, longer shipping times made matters worse.

Mooney estimates lost sales and higher freight costs have likely cost the company several million dollars. To raise more cash, he said, Westward sought more outside financing. That diluted the founders鈥 equity stake in the business.

Back at Wellspent Market, Noah Cable is counting the days until Oct. 24. That鈥檚 when his olive oil is now scheduled to reach its final port.

鈥淢y olive oil is on this boat and it鈥檚 on its way to Seattle,鈥 he said. 鈥淔ingers crossed, everyone. Fingers crossed.鈥

Cable expects the container to arrive in Portland next month, a full year since the olives were picked.

Copyright 2021 Oregon Public Broadcasting. To see more, visit .

Kate Davidson is OPB鈥檚 business and economics reporter. Before moving to Oregon, she was a regular contributor to "Marketplace", a reporter at Michigan Radio focused on economic change in the industrial Midwest and a producer at NPR.